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Talleres y aventuras llenos de imaginación para explorar la Historia del Arte y disfrutar de los museos. Explora el Arte con los cinco sentidos #MADRID

ART EXPLORERS FAQ’s

WHO LEADS THE WORKSHOP?

Our awesome team; Jose, Leo, Susana, Paloma, Laura, Marta, Raquel or Irene will lead the sessions, depending on the date or venue you will meet one or the other. All of our staff are DBS checked with experience in teaching Art and childcare. There’s always, at least, one teacher fully trained in paediatric first aid in our camps. Our groups are small, between 12 and 15 children, ensuring all children get the attention and guidance they require. We want to provide high quality activities and personalise the experience so the children can get the most out of it and really learn about Art.

 

DO I HAVE TO COMPLETE A REGISTRATION FORM?

Before making any payment you’ll need to complete an online booking form to select the dates your kids will attend the camp and indicating any allergies, special medication…etc. In the form you will get a quote of the payment you’ll have to make via BACS to complete the booking.

WHAT CAN/CAN´T BRING TO THE CAMP?

If your children use essential medication please bring it with you ensuring that it has been clearly labelled. Please ensure that at least one member of the staff knows that your child brings medication and directions of use. Children should bring their own lunch and snacks. We provide fruit and snacks (usually vegetarian and nut free). Children are free to bring books or toys to play with or show to their friends. Electronic toys (including phones and tablets) are prohibited during camp hours as we try to engage kids with creative alternatives to screen time.

WHERE CAN I CONTACT THE ORGANISER WITH ANY QUESTION?

You can email us at anytime to hello@lemonartlab.com or give Susana a call/text/whatsapp message 07547879922

IS MY REGISTRATION TRANSFERABLE?

We know plans can change, we’ve made it so that you can transfer your ticket either to another person or to a different date if there’s places available. Email Susana for any changes scortes@lemonartlab.com

WHAT IS INCLUDED IN THE CAMP?

Price includes

– All art materials

– Tickets to all the activities, art galleries & museums

– Travel expenses during the activities

– Fruit and snacks

LUNCH IS NOT PROVIDED, kids should bring their own packed lunch.

HOW DO I BOOK AND PAY? 

Each of our camps and events has its own booking page on our website. You can complete an online booking form and pay via bank transfer. The instructions are on every payment page but if you have any question please contact Susana (scortes@lemonartlab.com)

Before making any payment you’ll need to complete an online booking form to select the dates your kids will attend the camp and indicating any allergies, special medication…etc. In the form you will get a quote of the payment you’ll have to make via BACS to complete the booking.

Barclays Bank

sort code: 20 71 82

account num: 00576778

The payment should be made in the next 5 days after submitting the booking form, otherwise your application will be discarded.

 

WHAT IS THE CANCELLATION POLICY?

We can offer refunds if you cancel at least two weeks prior the event, we have a cancellation fee of £10. Refunds take 5 to 10 days to appear on your statement.

As a small company, we’re afraid we can’t offer refunds less than two weeks before the event unless we can find someone to take your child’s place from our waiting list.

DO YOU RUN EVERY HOLIDAY?

Yes we operate throughout all school holidays. Keep an eye on our facebook page or website for updates. You can also suscribe to our monthly newsletter if you want.

WHAT PARENTS SAY ABOUT OUR COURSES?

We have received overwhelmingly positive feedback about Lemon ArtLab from parents and children some of which can be found on our reviews page. We welcome constructive feedback and try to develop all our work in line with what parents, carers and children want. If you have any suggestions please don’t hesitate to get in touch!

Any other questions? Drop us a line at bookings@lemonartlab.com



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